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Optimum by Altice offers cable television, internet and home phone service under the Optimum Online, Optimum TV and Optimum Voice brands. Optimum serves homes and businesses in New York, New Jersey, Connecticut, and parts of Pennsylvania, as well as Colorado, Montana, Utah and Wyoming.
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What isn't working?
Please let us know what issue you are experiencing with Optimum:
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In the last three months, how would you rate Optimum?
1.98 out of 5 20,039 ratings
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Problems in the last 24 hours in College Station, Texas
The chart below shows the number of Optimum reports we have received in the last 24 hours from users in College Station and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Optimum. Are you experiencing issues or an outage? Leave a message in the comments section!
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Most Reported Problems
The following are the most recent problems reported by Optimum users through our website.
Internet (55%)
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TV (20%)
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Wi-fi (12%)
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Total Blackout (6%)
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E-mail (5%)
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Phone (2%)
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Live Outage Map Near College Station, Brazos County, Texas
The most recent Optimum outage reports came from the following cities:College Station.
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| City | Problem Type | Report Time |
|---|---|---|
 College Station | Phone | |
| College Station | Internet | |
| College Station | Total Blackout | |
| College Station | Total Blackout | |
| College Station | Internet | |
| Bryan | Phone |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
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Optimum Issues Reports Near College Station, Texas
Latest outage, problems and issue reports in College Station and nearby locations:
- Jesse James (@rollinsw0llen) reported fromBryan, Texas
@OptimumHelp It ask for his password. I went through the link and tried optimum imap & pop settings. Also the suddenlink imap/pop settings. Still can't login as it fails the test
- Jesse James (@rollinsw0llen) reported fromBryan, Texas
@OptimumHelp It asks for my login then takes me to the dashboard. The mail icon goes away once logged in on the internet tab
Optimum Issues Reports
Latest outage, problems and issue reports in social media:
- Ariana Lavelli (@ariana_lavelli) reported
@optimum is the WORST.We had intermittent service outages from January of this year all the way until May. We reached out over 25 times and still no refund, no apologies, no nothing. @verizonfios here I come!
- Tommy Lee (@tongatom) reported
@optimum literally the worst service. Had 4 technicians come out to no avail. Literally the worst. Everyone stay away and get fios if available unless you want to suffer like me
- Chris Williams (@Baby_Xmas) reported
So as of this weekend TLC and Discovery will require an "upgrade" to my cable TV service? Dear @optimum #AlticeOne, buh bye! Sincerely, #CordCutter #FOH
- Lance Becker (@LaBeck81) reported
The LSATS are easier than changing @OptimumHelp service online.
- Joe Pollard (@Joey_P_Golf) reported
The truth... @OptimumHelp Everyone: things have been tough for us all the past 16 months, please let us know what we can do to help. Optimum: We interrupted your service for not even being 2 months behind ******, who's your daddy now! Insanely out of touch you folks are.
- bogdan modzolewski (@modzolewski) reported
@OptimumHelp any updates on the service in Lindenhurst by sunrise and Wellwood. Haven't had any service all day
- SLDBlank (@mamablank) reported
@optimum No service on 3 TV’s. WTF - second time in less than a month. Maybe time to explore other options
- Jenice (@jenicex) reported
@optimum has HORRIBLE customer service. English option had nice reps but they barely spoke English & had people screaming in another language in the background. Automated service is not helpful. Spoke to 5 people, got hung up on 3x, before resolving the issue. Awful experience.👎🏼
- Ryan Swift (@ryanswift) reported
@OptimumHelp I’m trying to simply rename my home router and I can’t access my router settings, and Help Desk chat can’t either. This should be a 30-second task. What gives? This is ridiculous.
- Ricky (@prettyricky1990) reported
@OptimumHelp are they outage in CT. I literally have no internet
