- Campus Systems
- Cybersecurity Services
- Desktop Support Services
Accounts & Passwords
Accounts
- AccessUBC
- Campus-Wide Login (CWL)
- Privileged Access Manager (PAM)
Authentication
- Central Authentication Service (CAS)
- Enterprise Active Directory
- Enterprise LDAP (ELDAP)
- Kerberos (@UBC.CA)
- Multi-factor Authentication (MFA)
- Shibboleth
Authentication and Identity management support for access to applications and networked resources.
Audio, Visual & Creative Services
Audio Visual
- Digital Signage
- Events
- Media Capture
- System Design, Planning and Installation
Creative Media
- Digital Media Consultation
- Graphic Design
- Professional Media Production
- Studio Spaces
Multimedia production and support that includes Video Production, Streaming and Design and Illustration. Also inclusive of AV support , Conferencing support and Digital Signage.
Campus Systems
Business & Administrative Systems
- Business Information Systems
- Faculty Service Centre (FSC)
- Research Systems
- Robotic Process Automation (RPA)
- Student Information Service Centre
- Student Recruitment System
- Student Service Centre (SSC)
- UBC Directory
Campus Operations
- Network Installation
- Wireless Access Point Installation
Application support for all Administrative applications and databases. Also inclusive of Facilities and operational systems.
Desktop Support Services
- Desktop and Laptop Setup and Support
- Remote Access to Labs
- Software Licensing
- University Endpoint Management Service
- Windows 10 Servicing
- Windows 11 Upgrades
Delivering and supporting desktop computers, computer labs, printers and peripherals.
Email, Voice & Internet
Email & Messaging
- Email Protection and Security
- Mailing Lists
- Microsoft Planner
- Microsoft Teams
- Microsoft Whiteboard
- UBC Student Email Service
Voice
- Call Centre Solutions
- Cell Phones
- Pager Services
- Teleconferencing
- Telephones
- Voicemail and Unified Messaging
- WiTel Service
Internet & Cable
- Construction Trailer Setup
- Data/TV Port Activation
- Internet Access Ports
- myDNS
- mySiteVPN
- myVPN
- Physical Cable Installation
- ResNet
- Subdomain Registration
- Transmogrifier
- UBC/Shaw Cable TV
- UBCNET and Network Connectivity
- Virtual Firewall
- Virtual Networks
- Wireless Device Registration System
- Wireless Internet Access
Support for all internet and voice services that include email, internet and network access, and telephone services.
Cybersecurity Services
- Encryption Services
- Malware Protection
- UBC Information Security Office
Support for Security related services, including anti-virus software, virtual firewall, and encryption services.
Teaching & Learning Tools
- Canvas
- Survey Tool
- Zoom Video Conferencing
Instructional technology and application support, with services that are inclusive of Learning Management systems (LMS), classroom and evaluation.
Web, Servers & Storage
Web Services
- Content Strategy
- Shared Web Hosting
- SharePoint Software Service
- Websites
Servers & Storage
- Data Centre Co-Location Service
- Database Administration Services
- EduCloud Server Service
- Home Drive Storage Service
- Hybrid Cloud Service
- LSK Server Co-location
- Microsoft OneDrive
- Oracle Java Licensing
- Patch Management
- TeamShare Storage Service
Application and server services and support, such as virtual server support, physical server hosting, and web application and site hosting.
As a student, this page includes a list of top IT services that you may require while studying at UBC. If you ever need assistance, please reach out to us in one of the ways described below or directly at www.it.ubc.ca/helpdesk.
Information Security
Work Tools
Online Learning - Canvas
Canvas provides a secure, online classroom for each of your courses at UBC.
Contact Us
Need IT help? Contact us by phone at 604.822.2008 or submit a request at via our webform. Follow us on @UBCIToutages on Twitter for the latest updates on service outages and incidents.
This page was last updated on Thu, 08/31/2023 - 15:27
