Fedex Cherrydale (2024)

FAQs

What locations can you drop off FedEx packages? ›

Where can I drop off a FedEx package? You can choose from thousands of FedEx Office, FedEx Ship Center^®, FedEx Authorized ShipCenter^®, FedEx^® Drop Box,* Walgreens, Dollar General and grocery locations nationwide.

You can also use our free FedEx Delivery Manager^® app to request that your package be held for pickup. Just log in and select a location that's convenient for you. Plus, you'll receive a QR code that makes picking up your package a snap.

(800) 463-3339

FedEx Corp / Customer service

If you're the shipper and you want your package to arrive faster than the 2 day shipping time specified, sign in to your FedEx account or please call customer support to change your shipping speed. The shipping cost may be adjusted.

It will be taken to the post office and they will call FedEx to pick it up. When the opposite happens, USPS mail in a FedEx drop box, typically the mail carrier picks it up the next day when the mail is delivered.

Use the FedEx^® Mobile app to create your label. It will generate a barcode you can take to your nearest FedEx location. There, a team member will scan the code and print your label.

FedEx Hold for Pickup allows you to request packages to be held at a FedEx location. You can pick up packages on your schedule at locations that are convenient to where you work or live.

It will be held for pickup as early as the same day of your missed delivery attempt. Packages not picked up within 7 days will be returned to the nearest FedEx facility or shipper. Refer to your door tag for the pickup location and availability.

How do I schedule a FedEx pickup with a prepaid label? Call customer service at 1.800.GoFedEx or 1.800.463.3339. For a freight pickup, call 1.866.393.4585. Or consider dropping off your package at one of thousands of convenient locations.

If you have questions, we have answers. Check out our FAQ Hub for a wide range of self-serve solutions. If you still need help, call 1.800.GoFedEx 1.800.463.3339. Or use one of these numbers if you need U.S. TDD services, or billing or international support.

Can I call FedEx to see where my package is? ›

Or if you'd like more visibility, use FedEx Delivery Manager^®. You can monitor your incoming and outgoing packages throughout the entire delivery process and receive alerts and notifications. You can also call 1.800.GoFedEx 1.800.463.3339 and say “track my package.” Or text “follow” plus your door tag number to 48773.

How can I request a redelivery? In most cases, FedEx will attempt to deliver your package three times before returning it to the shipper. In case a courier is unable to leave your package, the courier will try to call you to check your availability and attempt the delivery.

Yes, you can request your incoming package be “Held for Pickup” at a local FedEx store/location for most packages. This is a free service unlike the “Deliver to Another Address” service which will charge you for the cost of shipping to new address based on the package's current location and other factors.

If you got a message that says we'll deliver your package by end of day, your package should arrive before 8 p.m. when FedEx usually stops delivering. To get an estimated delivery time for your package, you can enter your tracking number (or other identifying reference number) into the tracking tool.

2-day delivery means shoppers receive their orders within two days or purchase, providing they meet a cut-off order time. That means a 2-day time period between order placement and delivery date.

If you use a QR code from the FedEx Mobile app, find a location that will accept it. Then pack your return shipment and take it there. They will print your label for you and process your return. If you need help packing your return, take it to a FedEx Office location and a packing pro will do it for you.

FedEx Express and Ground Shippers: To support distancing as recommended by the CDC, we request customers that require a Residential pickup explore dropping off at FedEx Drop Box locations. If a Residential pickup is required, please leave package(s) outside the door where possible for pickup.

Return Charges will be assessed to the Sender together with the original Charges, unless the Shipment was undeliverable due to the fault of FedEx. Also included will be any other Charges incurred by FedEx including but not limited to duties, taxes and storage fees, if applicable.